What is IPTV?
Internet Protocol Television (IPTV) uses Internet technology to send television programming to your TV. IPTV uses a broadband Internet connection for top international programming directly to your home without a satellite dish. Just connect your receiver to your IPTV Internet from the house and on your TV, then sit back and enjoy.
What is the difference between IPTV & Satellite?
Traditional satellite dish requires the customer to install a dish on their whereabouts. IPTV offers a unique solution for customers who are unable to satellite programming (due to no sight to the satellite or apartment with its limitations). IPTV provides higher quality and cheaper than traditional satellite service.
What is Video on Demand (VOD)?
IPTV Video On Demand (VOD) describes a system for the storage of video and multimedia material such as movies that it can be accessed on demand by any authorized user from any connected device. The user has control of playback with facilities to pause, fast forward, and rewind.
Can I use IPTV in an Apartment?
Yes, IPTV is perfect for people who live in an apartment! IPTV works well everywhere with high-speed internet, including apartment buildings or high-rise buildings, or as a satellite TV dish cannot be installed at your home. Often traveling? Take the IPTV, and watch your favorite programs on the go or at the temporary destination.
Can I watch IPTV on multiple devices?
In short the answer is “yes you can” but please note that you can only watch 1 device at any one time unless you have purchased a multiple device subscription.
Payments & Subscriptions
What payment methods do you accept?
Pay with your Debit/Credit Card through secured payment gate with automatic currency conversion and no hidden fees.
Do you accept PayPal
Unfortunately we are unable to accept PayPal. PayPal have not been a reliable payment partner for us and we have had to terminate our account.
Do you offer a free trial?
We do not offer free trials as the system is abused and as such degrades our quality of support.
You can however purchase a special offer 7 day trial to test our service. You can purchase a test trial here.
Can I change the channel bouquet?
Yes indeed you can.
After you have subscribed you will receive an invitation to join our IPTV portal where you can manage your account and the channels
The address of your personal Channel Management system is: https://www.xdashboard.tv/users/login
You will need to use the id and password as supplied in your order confirmation email
My favourite channel is not working
We stream over 6,000 channels and its not always possible to monitor channel service quality. If you do note that a channel is not working please report to us and we will do what we can to remedy the issue.
What Channels do you offer?
You can find a complete list of channels offered on a country by country basis here.
What Sports Channels do you offer?
You can find a complete list of sports channels offered on a country by country basis here.
I have paid, what now?
- After payment has been made you will receive an email receipt as confirmation.
- Within 24 hours you will receive a further email providing you with the access codes needed to use our service.
- You should decide which device you wish to use with IPTV and follow the tutorials.
Do you recommend Kodi?
We do not recommend Kodi as it is inherently unstable and for the novice difficult to configure. There are many other apps that are significantly easier to use.
However if you feel comfortable with Kodi then the installation tutorial can be found here
I have Windows 10 what do you recommend?
We would recommend MyIptv Player which can be downloaded from the Win 10 Store. It is easy to use and configure and gives good performance
What Internet speed is required?
You will require a high-speed Internet connection of at least 4.0 Mbps for best quality viewing.
What is an M3U file?
After subscription you will receive an email with a network link or a link to an M3U file. This is simply a list of media links and is required to set up IPTV.
The M3U file can either be downloaded or used as a link URL depending on your playback device.
For example you can use a media player such as VLC to easily play the list.
To stream a content from the internet, you need a streaming link that is pointed to the corresponding media. So if you want to stream 100s of the channel, you need 100 streaming links. This is the theoretical concept, what if we can stream 1000s of a channel with a single link? This is where the M3U File comes into the play. M3U File is a simple playlist file. You can consider is as a notepad file with 1000s of working links in it. As we already knew, media player had the next function to play the next item(media) in the list. Just add this file to the media player and you can stream 1000s of a channel by using its default function.
All channels are blank, what to do?
If you are using a set-top box such as MAG or AVOV and have just set up your device with our service, you will need to perform a hard reset of your device. Simply power off your device, unplug your power cable and re-plug it in. For Kodi, you will need to clear your cache. If unsuccessful, attempt a re-install of Kodi itself.
My Mag Box / STB Emulator is not working
– Did you give us the correct MAC address?
– Is your Internet speed at the recommended minimum— 8 Mbps for HD channels—or higher?
– Is your device wired in (Ethernet) or is it connected wirelessly (WiFi or mobile data)? Ethernet will always be faster and more stable; use Ethernet, if you can.
– Are your device’s specs powerful enough to effortlessly handle live HD streaming?
– If you’re using an STB emulator did you follow the steps in our guide to Setup Android STB Emulator?
– If you’re using an STB emulator have you tried wiping your app’s cache then restarting your device?
– If you’re using a MAG box have you tried restarting your device?
– If you’re using an Android device/MAG box have you tried logging out then factory resetting your device?
– Have you double-checked the server portals we sent you in the activation e-mail?
What is the portal address for Magbox or Smart STB?
What is your portal URL?
Our portal URL for use on Android boxes and Smart TV’s is: http://portal.m3uplus.stream:8080/c/